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At Anderson Animal Hospital, we will continue to provide services to the best of our abilities during these tough times. While local authorities may order non-essential businesses to close, the Canadian Veterinary Medical Association considers veterinary services to be essential and we remain available for essential care. We are adapting plans and protocols reflecting recommendations from public health and veterinary authorities to ensure our hospital teams can continue to provide care for your pet.
Our operating hours are presently unchanged, however we may be required to alter our hours on short notice as the situation progresses. We will communicate changes to our hours by email and social media. During operating hours, our veterinarian and staffing team may be limited and our hospital may need to triage patients based on medical needs. At this time, we will also be rescheduling all non-urgent, elective procedures and examinations (ex. boarding, grooming, elective surgeries, dental procedures).
To minimize exposure, we are operating a closed-door hospital. We ask you to stay outside or in your vehicle and please call us at 604-263-6767 when you arrive and adhere to the following steps:
Please do not come to the hospital if:
Give us a call and we will discuss alternative arrangements to ensure that your pet receives the care it needs
We appreciate your patience during this time, as there may be higher call volumes and longer wait times as we screen appointment bookings. As the COVID-19 situation rapidly evolves, we will continue to keep you up to date so that you can make the best decisions for your pet’s health care.
Sincerely, Your Anderson Animal Hospital Team